Should the Payment Industry Be Worried About FraudGPT?

By Sankhadeep Chakraborty . July 03, 2024 . Blogs

The digital age has ushered in a pervasive danger to the financial world known as FraudGPT: with the rapid advancement of artificial intelligence, cybercriminals have gained access to increasingly sophisticated tools. According to the 2024 AFP® Survey Report on Payments Fraud and Control, a staggering 80% of companies were targeted by fraudulent attacks or attempts in 2023; this represents a significant increase of 15% from the previous year. Should the payment industry be losing sleep over this troubling FraudGPT thing? It’s something we really need to think about.

 

What is FraudGPT?

A product/system called “FraudGPT” does not really exist. This term is a combination of “Fraud” and “GPT” (Generative Pre-trained Transformer), which refers to a big language model AI. The term or expression “FraudGPT” comes up in talks about online security and finance fraud, thinking about the possible wrong use of complicated AI technology for dishonest activities. This is a way to think about and talk about the possible dangers of using AI for improving or automating fraud. It could be functioning in the dark web and sold through channels such as Telegram.

 

How FraudGPT Could Work?

Over the past year, payment fraud attempts have surged dramatically in the United States. According to automated fraud prevention services provider Trustpair, an overwhelming 96% of U.S. companies faced at least one payment fraud attempt during this period.

The report also revealed the primary methods fraudsters used to deceive organizations:

  • Text messages (50%)
  • Fake websites (48%)
  • CEO and CFO impersonations (44%)
  • Social media (37%)
  • Hacking (31%)
  • Business email compromise (BEC) scams (31%)
  • Deepfakes (11%)

Looking ahead, there are concerns about the potential development of more advanced AI-powered fraud tools, sometimes hypothetically referred to as “FraudGPT”. If such a system were developed, it could potentially target various payment methods:

  • Credit Cards: It may create actual card numbers, expiration dates, and CVV codes or use advanced methods for breaking into secured card information.
  • Online Wallets: FraudGPT might find ways to take advantage of weaknesses in digital wallet systems. It could intercept transactions or change account balances, causing problems for users and their financial safety.
  • Bank Transfers: It might discover methods to start unauthorized transfers by getting around security steps or taking advantage of weaknesses in checking processes.

Furthermore, potential methods of advanced AI-assisted fraud could include:

  • Social Engineering Scams: FraudGPT can create very realistic phishing emails or messages, customized to each person depending on their online behavior.
  • Creating Synthetic Identities: Mixing real and made-up personal details might produce convincing fake identities to start fraudulent accounts.
  • Avoiding CAPTCHAs and Security Systems: Advanced AI might possibly figure out how to solve CAPTCHAs, reply to security questions, or act like humans to get past fraud detection systems.

 

Defenses Against FraudGPT

·       Implement Multi-factor Authentication (MFA) as a Standard for All Transactions

MFA adds extra security on top of just username and password. It asks users to give two or more proofs before they can enter an account. This may be things like a one-time code sent to the phone, a fingerprint scan, or a security question. Numbers show the truth:

  • MFA blocks 99.9% of modern automated cyberattacks
  • It stops 96% of bulk phishing attempts
  • MFA halts 76% of targeted attacks (Zippia)

These numbers underscore MFA’s effectiveness as a first line of defense against unauthorized access.

 

·       Utilize Biometrics Like Facial Recognition or Iris Scans for High-value Transactions

For transactions involving large amounts of money, it is a good idea to use biometrics like face recognition or eye scans. Facial recognition technology can be very secure, with accuracy reaching as high as 99.97%. This makes it a strong protective measure for high-value dealings. Think about something very unlikely – like less than one in a million chance – that someone can unlock your iPhone using Face ID (Apple). This significantly reduces the risk of unauthorized access, even if hackers manage to steal login credentials.

·       Invest in ML and AI-powered Fraud Detection Systems

Fight fire with fire! Invest in ML and AI-powered fraud detection systems. These systems are able to look at large amounts of data quickly, finding suspicious patterns that might show fraud happening. By being ahead, we can use AI’s strength to stop FraudGPT’s attempts. Here’s the way it works: AI systems can be taught using old data that shows previous fraud attempts. This kind of information might have transaction trends, login efforts from strange places, and even the type of language used in emails or chat messages. By finding small patterns that humans might miss, AI can alert for unusual actions and stop fake transactions before they occur.

·       Launch Awareness Campaigns to Educate Consumers About Social Engineering Scams

Consumer education on social engineering scams is very important. For instance, a campaign could instruct users to confirm unexpected requests for sensitive data, even if they seem to be from a reliable source. They might show how someone posing as the CEO in an email could ask for an immediate wire transfer and give instructions on checking these kinds of demands through other methods.

·       Foster Collaboration Between Financial Institutions, Payment Processors, and Law Enforcement Agencies

Communication between banks can help prevent FraudGPT’s phishing attacks in a few manners. Initially, by exchanging data on deceitful efforts, the pattern and warning signs could be detected which individual institutions might not recognize. Supposing Bank A notices a rise in phishing emails aimed at its customers, it can inform Bank B to stay alert for similar assaults. This shared awareness allows banks to take preventive measures and warn their customers.

 

Conclusion

The payment field has to keep up its watchfulness and prevent AI-driven fraud from growing more problematic. The use of advanced tricks like FraudGPT is a new challenge that also offers chances for creative development in security methods. By applying strong protections such as multi-step authentication, facial features recognition, and AI-based fraud identification systems along with promoting cooperation and informing customers, the industry can fight cybercriminals successfully.

Is your organization prepared to defend against the next generation of payment fraud threats? Look no further than Verinite, a trusted partner for banking institutions, payment processors, and fintech companies, which has over a decade of experience. Our industry knowledge and technological expertise make us the optimal choice for enhancing fraud detection systems, implementing robust security measures, and crafting innovative financial solutions that prioritize safety and user-friendliness.

Contact Verinite today to explore how our tailored solutions can help deter fraud and safeguard payments. Let us join forces to construct a more fortified financial future!

Sankhadeep Chakraborty

Sankhadeep heads the engineering arm in Verinite. He has been associated with the BFSI domain from the start of his career. He is a hardcore techie and innovation drives him. He believes in the saying "Nothing is impossible"

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