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HDFC BANK -SPRINKLR FUNCTIONAL TESTINGDecember 21, 2023 - posted by web-admin

PROJECT This project is about interactive voice response based testing, which involves front end application SPRINKLR used by bank employees to interact with customers. Purpose of this project is to manage high volume calls everyday handled by agents like sales inquiries, customer service, collections and support. This cover all bank products like Credit card, Debit […]

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How To Win in the Race of Hyper-Personalization in Credit Cards Business?December 20, 2023 - posted by Ajay Wadbudhe

“There is a strong revenue and valuation argument to be made in favor of hyper-personalization,” stresses Deloitte in its Future of Retail Banking report. The consulting giant also dives deep into the personalization maturity curve, highlighting how it’s time for financial institutions to move from rule-based segmentation and leverage behavioral recommendations, omnichannel optimization, and predictive personalization to […]

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Is RegTech a New Disruption in Financial Services Space?December 20, 2023 - posted by Debasis Mohanty

The financial services sector has always attracted strict compliance regulations, and understandably so. For example, in 2017, the Guardian reported how the world’s biggest financial institutions, including Bank of America, JP Morgan, and Morgan Stanley, among others, were required to pay around £264 billion due to poor conduct. Today, with constantly evolving regulatory norms and the increasing […]

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<strong>Payments Trends – What to Expect In 2024?</strong>December 20, 2023 - posted by Ashish Katkar

Did you know that the total transaction value of the digital payment sector is expected to reach over $9 trillion by the end of 2023 and $14.78 trillion by 2027? These impressive figures clearly indicate the tremendous growth of the digital payment sector. From conventional cheque and cash payments to digital wallets and cryptocurrencies, the […]

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Paying Rent Using Credit Card: Know EverythingDecember 12, 2023 - posted by Sankhadeep Chakraborty

India is undoubtedly one of the fastest-growing economies in the world. A major outcome of economic growth is the increased financial capacity of citizens. This paves the way for banks and financial institutions to offer more products and services. In recent years, credit cards have gained increased loyalty from Indians without any demographic restrictions. In […]

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The Future of Credit and Digital Payments in Web3December 12, 2023 - posted by Debasis Mohanty

In recent years, digital or online payments have seen a rapid increase in the frequency and value of transactions. The global digital payments market is expected to increase from $96.19 billion in 2022 to $111.11 billion in 2023. In fact, Statista reports that the value of transactions through digital payments will reach $9.46 trillion by the end of this […]

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<strong>What Should You Know About FedNow?</strong>December 12, 2023 - posted by Ashish Katkar

In 2023, the Federal Reserve launched FedNow, a groundbreaking interbank payment system that offers instantaneous means for financial institutions to transfer funds within the United States. This article will outline the capabilities and advantages of FedNow, as well as everything you should know about it. What is FedNow? FedNow is an instant payment infrastructure developed […]

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The Company Value of Being True to Ourselves and OthersDecember 12, 2023 - posted by Shruti Warke

In the age when trends like the Great Resignation are making headlines, it can be prudent to ask, “What makes people stick around”? More often than not, it is because employees believe that the organization remains true to its values and these values are conducive not only to organizational growth, but individual growth. The focus […]

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How Does Credit Card EMI Work?December 12, 2023 - posted by Ashish Sherlekar

Credit cards have become an inevitable part of today’s lifestyle. Yet, with the increasing complexity of available options, understanding the intricacies of credit card features can seem daunting. One such feature that often leaves cardholders perplexed but holds the potential to refashion their financial transactions is the “Credit Card EMI” — a mode of repaying […]

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Demystifying Cross-Border Payments: Common Challenges and SolutionsDecember 12, 2023 - posted by Debasis Mohanty

According to the Bank of England, the global volume of cross-border payments is projected to surpass nearly 250 trillion in 2027. As the global economy becomes more interconnected, it is crucial to demystify the intricacies of cross-border payments and address the common challenges that arise.  Traditional methods of conducting cross-border transactions often have limitations, such as high […]

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