Cards BAU Support

By Sankhadeep Chakraborty . June 28, 2021 . Success Stories


Functional Testing for
PowerCard Production


Client is a leading worldwide travel,
financial and network services
Company and a much respected,
popular brand in Middle East

Client uses PowerCARD
application for its cards


Verinite deployed its two card expert
resources to client location to understand
the existing system and assist the BAU
team in their testing.

Verinite executed the testing to close out
the issues related to late fee, rewards
points etc. Other areas that were
successfully tested included performance
enhancement project, change in logic for
processing refunds and payments, mass
update of customer communication
address, new merchant setup etc.

Verinite resources showed high level of
competency in domain and technical skills
to improve the quality of output of BAU
team. The first-time right approach helped
to reduce the number of defects failing in

Verinite team used Rapid Problem
Resolution (RPR) concepts to identify and
replicate the issues. Then test and deploy
the fixes in production that significantly
improved defect resolution turn-around

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