Card Consulting

PROJECT

Technology & Card Business Review for a Islamic Bank in Malaysia.

CLIENT

One of the earliest Islamic Bank in Malaysia

Issuing portfolio of 150K cards

Issuing portfolio of 150K cards

Approach

Engagement involved review of following key areas:

Business Review:

Review the business practices including meeting differentdepartments like products, operations, marketing, pricing, reconciliation to identify the gaps.

Document Review

Review the documented functionality of the Silverlake platform (Product Study) and identify the obvious gaps with “industry standard” revolve platforms.

Process Review

Review the process (e.g. process flow management, knowledge management,development & testing, people skills etc.) and feedback on obvious process / skills gaps……………