Credit Card Implementation

By Sankhadeep Chakraborty . June 28, 2021 . Success Stories

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PROJECT
Project Management services to supervise Credit Card Implementation for consumer finance company in Vietnam.


CLIENT
Client is the Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank. FE Credit intended to develop and implement a revolving credit card product on the new platform as a part of first phase.


OBJECTIVES
To implement FirstVision card management system with modules supporting cards, revolving accounts, disputes, transactions management and authorization in FE Credit environment.

MasterCard product implementation along with scheme certification. To set up all processes like settlement, reconciliation in connection with MasterCard.

To set up processes regarding card embossing, PIN, statement printing and delivery with card and print vendor.

To design and set processes for fraud monitoring, disputes, customer service, incident & change management for credit portfolio at FE credit.

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