PROJECT
Technology & Card Business Review for a Islamic Bank in Malaysia.
CLIENT
One of the earliest Islamic Bank in Malaysia
Issuing portfolio of 150K cards
Issuing portfolio of 150K cards
Approach
Engagement involved review of following key areas:
Business Review:
Review the business practices including meeting differentdepartments like products, operations, marketing, pricing, reconciliation to identify the gaps.
Document Review
Review the documented functionality of the Silverlake platform (Product Study) and identify the obvious gaps with “industry standard” revolve platforms.
Process Review
Review the process (e.g. process flow management, knowledge management,development & testing, people skills etc.) and feedback on obvious process / skills gaps.